Amazon Account Manager
2 days ago
Job Title: Amazon Account Manager
About the Role:
As our Amazon Account Manager, you will be responsible for taking ownership of the simplehuman Amazon experience in the EMEA region. This includes managing the merchandising strategy, website optimisation, and user experience, as well as managing the operational performance and working with our Global Amazon Manager to develop a robust direct to consumer strategy.
Main Responsibilities:
- Develop and Implement Strategies: Create and implement creative strategies to raise simplehuman's profile and grow our business with Amazon UK/EU.
- Search Optimisation: Develop robust paid and organic search optimisation strategies to improve our visibility on Amazon.
- Marketing Campaigns: Launch innovative marketing campaigns to engage with customers and drive sales.
- Merchandising Plans: Create robust merchandising plans for product launches and promotions to drive sales and increase customer engagement.
- Reporting and Analysis: Report on weekly sales and use data to inform strategic decisions and drive business growth.
- Collaboration and Compliance: Collaborate with Fulfilment Operations on key projects and ensure compliance with Amazon's policies and procedures.
- Relationship Building: Build strong relationships with key account partners and buyers to drive sales and increase customer satisfaction.
- Presentation Maintenance: Oversee the maintenance of our presentation on Amazon to ensure it is up-to-date and accurate.
- Amazon Matters: Act as a focal point for all Amazon matters and negotiate quotes and business terms with Amazon.
Requirements:
- Analyst Skills: Strong analytical skills to recognise success and failure and take corrective action.
- Data-Driven Decision Making: Experience with data-driven decision making and a thorough understanding of UK/EU customer behaviour.
- E-Commerce Passion: Passion for E-Commerce and willingness to learn and adapt to new technologies and trends.
- Interpersonal Communication: Strong interpersonal communication skills to build relationships with customers, colleagues, and partners.
- Amazon Experience: Experience with Amazon Seller Central and Vendor Central, as well as Amazon ads and sales forecasting.
- Education: Bachelor's degree (2:1 or higher) and 1+ European languages preferred (German).
Benefits:
- Annual Leave: 20 days annual leave, plus your birthday off, plus bank holidays*
- Career Development: Progressive career development planning*
- Free Parking: Free on-site parking.
- Pension Scheme: Stakeholder pension scheme*
- Flexible Working: Flexible working patterns.
- Well-being Programme: Well-being programme and counselling services.
- Recreational Facilities: Lunchtime pilates and tai-chi, on-site gym, ping pong facilities, cricket club.
- Discount Scheme: Generous friends and family discount scheme*
- Staff Benefits: Free monthly staff lunches and events, free snacks, fruit, and beverages.
Subject to Probation/Permanent Contract Offer: *
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