Senior Benefits Operations Manager

12 hours ago


Chester, Cheshire, United Kingdom Planet Pharma Full time
Job Description

We are seeking a highly skilled Senior Benefits Operations Specialist to join our team in Chester. This role is responsible for the effective administration of benefits programs, ensuring efficiency and positive customer experience.

  • Execute and administer day-to-day activities related to benefit plan eligibility, enrolments, status changes, terminations and claims.
  • Proactively document all processes and activities, drafting and updating Local Work Instructions (LWI's) and Knowledge Articles.

Candidate Requirements:

  • Bachelor's degree or equivalent experience.
  • In-depth experience in Benefits Administration.
  • Demonstrated analytical abilities and attention to detail.
  • General knowledge and understanding of HR policies, processes, regional Employment Laws and Benefits legislative requirements for the relevant region.
  • Proficiency in English required plus Italian or Spanish would be preferred.


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