Senior Benefits Operations Manager
12 hours ago
We are seeking a highly skilled Senior Benefits Operations Specialist to join our team in Chester. This role is responsible for the effective administration of benefits programs, ensuring efficiency and positive customer experience.
- Execute and administer day-to-day activities related to benefit plan eligibility, enrolments, status changes, terminations and claims.
- Proactively document all processes and activities, drafting and updating Local Work Instructions (LWI's) and Knowledge Articles.
Candidate Requirements:
- Bachelor's degree or equivalent experience.
- In-depth experience in Benefits Administration.
- Demonstrated analytical abilities and attention to detail.
- General knowledge and understanding of HR policies, processes, regional Employment Laws and Benefits legislative requirements for the relevant region.
- Proficiency in English required plus Italian or Spanish would be preferred.
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