Account Manager

4 weeks ago


Manchester, New Hampshire, United Kingdom Maxwell Bond Full time
About the Role

We are seeking an experienced Account Manager to join our pioneering Manchester-based start-up, which is disrupting the global events and ticketing industry with its innovative software platform.

Key Responsibilities
  • Lead the onboarding process for new customers, providing training and gathering insights to understand their needs.
  • Build and maintain strong relationships with clients and key stakeholders.
  • Develop strategies to drive growth and manage high-value accounts, including overseeing budgets.
  • Conduct monthly KPI reviews with sellers to capitalise on upcoming events.
Requirements
  • Experience managing multi-million-pound key accounts in fast-paced sectors like events, ticketing, or SaaS.
  • Proven ability to grow existing accounts at scale.
  • Confidence in presenting to customers, attending industry events, and flexibility for occasional weekend work.
  • Familiarity with CRM and Helpdesk systems.
What We Offer
  • Competitive salary up to £50K + OTE.
  • Hybrid working (2-3 days a week on site in Greater Manchester offices).
  • An ever-expanding benefits package, including free tickets to sold-out events.

This is a rare opportunity in the North West to join a start-up with a significant impact on its industry and already at profit. Your role will be crucial to our growth—something you can be proud of.


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