Business Development Manager
4 weeks ago
Role Overview
Tenpin is seeking a highly motivated and experienced General Manager to lead the day-to-day operations of our centre. The ideal candidate will have a proven track record in developing and growing teams, driving sales and profits, and delivering exceptional customer service.
Key Responsibilities
- Develop a culture of excellence in customer service and drive sales growth through proactive local promotions and effective delivery of centrally developed products.
- Produce an annual business plan in liaison with the Regional Manager, identifying key areas for growth and financial improvement.
- Ensure rigorous financial control and management systems are in place and key financial targets are met.
- Create a professional working environment through adequate training, regular appraisals, and fair management.
- Lead from the front and support the team on departments when necessary.
- Ensure the unit is self-sufficient with regards to sickness, holiday, vacancies, and other required cover.
Requirements
- Minimum 2 years' experience in a hands-on general manager role, ideally within leisure or hospitality.
- Experience in leading and developing large teams.
- Experience in optimising revenue and overall business performance.
- Full of determination, enthusiasm, and patience.
- Fully flexible and highly adaptable to change.
Benefits
- Industry leading bonus scheme.
- Enhanced holiday entitlement – 33 days per annum (inclusive of Bank Holidays).
- Enhanced Maternity, Paternity, Adoption leave.
- Tenpin Treats – Retailer discounts, Smart Tech, and Best Doctors.
- Free Bowling for family & friends.
- Free Food (when working 6 hours or more).
- Medicash Health Care Cash Back Scheme.
- Employee Assistance Programme.
- Free counselling.
- Life assurance – 4 x annual salary.
- A day off for your birthday.
- Long Service Awards.
Career Development
Tenpin is committed to developing our team members and providing opportunities for career growth. If you are looking for a challenging and rewarding role, we encourage you to apply.
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