Business Development Manager

4 weeks ago


Camberley, Surrey, United Kingdom Tenpin Full time

Role Overview

Tenpin is seeking a highly motivated and experienced General Manager to lead the day-to-day operations of our centre. The ideal candidate will have a proven track record in developing and growing teams, driving sales and profits, and delivering exceptional customer service.

Key Responsibilities

  • Develop a culture of excellence in customer service and drive sales growth through proactive local promotions and effective delivery of centrally developed products.
  • Produce an annual business plan in liaison with the Regional Manager, identifying key areas for growth and financial improvement.
  • Ensure rigorous financial control and management systems are in place and key financial targets are met.
  • Create a professional working environment through adequate training, regular appraisals, and fair management.
  • Lead from the front and support the team on departments when necessary.
  • Ensure the unit is self-sufficient with regards to sickness, holiday, vacancies, and other required cover.

Requirements

  • Minimum 2 years' experience in a hands-on general manager role, ideally within leisure or hospitality.
  • Experience in leading and developing large teams.
  • Experience in optimising revenue and overall business performance.
  • Full of determination, enthusiasm, and patience.
  • Fully flexible and highly adaptable to change.

Benefits

  • Industry leading bonus scheme.
  • Enhanced holiday entitlement – 33 days per annum (inclusive of Bank Holidays).
  • Enhanced Maternity, Paternity, Adoption leave.
  • Tenpin Treats – Retailer discounts, Smart Tech, and Best Doctors.
  • Free Bowling for family & friends.
  • Free Food (when working 6 hours or more).
  • Medicash Health Care Cash Back Scheme.
  • Employee Assistance Programme.
  • Free counselling.
  • Life assurance – 4 x annual salary.
  • A day off for your birthday.
  • Long Service Awards.

Career Development

Tenpin is committed to developing our team members and providing opportunities for career growth. If you are looking for a challenging and rewarding role, we encourage you to apply.



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