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Business Development Manager

1 month ago

Camberley, Surrey, United Kingdom Tenpin Full time
General Manager

We are seeking a highly motivated and experienced General Manager to lead our Tenpin center. As a key member of our team, you will be responsible for driving business growth, delivering exceptional customer service, and developing a high-performing team.

Key Responsibilities:
  • Develop and implement business strategies to drive revenue growth and improve customer satisfaction.
  • Lead and manage a team of staff to ensure excellent customer service and a safe working environment.
  • Monitor and control center operations, including financial management, inventory control, and staff scheduling.
  • Collaborate with regional and national teams to achieve business objectives and share best practices.
  • Identify and implement opportunities for improvement, ensuring the center remains competitive and profitable.
Requirements:
  • Minimum 2 years' experience in a general management role, preferably in the leisure or hospitality industry.
  • Proven track record of driving business growth, improving customer satisfaction, and developing high-performing teams.
  • Strong leadership and communication skills, with the ability to motivate and inspire staff.
  • Excellent financial management and analytical skills, with the ability to interpret data and make informed decisions.
  • Flexibility and adaptability, with the ability to work in a fast-paced environment and respond to changing circumstances.
What We Offer:
  • Competitive salary and bonus scheme.
  • Enhanced holiday entitlement and flexible working arrangements.
  • Opportunities for career development and progression.
  • A fun and dynamic work environment, with a focus on employee well-being and engagement.