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Technical Support Specialist

2 months ago


Derby, Derby, United Kingdom ASSYSTEM Full time
Job Description

The Technical Administrator will provide administrative support to our client onsite within engineering teams.

This role requires embedding within existing engineering teams under the guidance and supervision of the designated Group Leader or delegated person. There will be reach back to an Assystem Project Manager for any escalations and further support requirements.

The primary responsibilities include data inputting, authoring, maintaining, and checking documentation, as well as managing data into database toolsets provided by the client.

Key Accountabilities
  • Significant interaction with operations and engineering teams to ensure data and documents are completed correctly and compliance verified.
  • Provide a systematic and meticulous approach to process and detail adherence.
  • Maintain and promote high personal standards in environment, safety, health, security, and quality on a client's site, with a commitment to being a team player.
Key Responsibilities
  • This is a key role requiring the ability to focus and concentrate to ensure documentation, data, and correspondence are correct and well-maintained.
  • Supporting various engineering functions, including Tooling, Manufacturing, Quality, Operations, and others, to ensure compliance with all documentation, processes adherence, and procurement activities for administrative requirements.
  • Checking and collation/storage of engineering documents and records in support of record retention and standardization to process.
  • Ensuring liaison and capture of progress with engineering teams to share for inputs into planning programs, support maintaining of this information, and management.
  • Attending technical meetings as scribe and publishing minutes if required.
  • Responsible for document controlling activities within client's data management systems, including TeamCenter and SAP, and generating placeholder creations, folder management, and revision control.
  • Able to take instruction on Technical Administrative activities, such as reviewing information captured on engineering drawing parts, assemblies, and sub-assemblies, and ensuring Digital TI and SAP are correctly linked.
  • Create Team-Centre flysheets referencing legacy engineering drawings and assigning sub-number to flysheets.
  • Transpose information onto client template forms to allow ordering of materials/parts within the supply chain.
Qualifications

Applicants must demonstrate competency in the majority of the skills detailed below:

  • Meticulous attention to detail and adherence to processes with a logical systematic approach.
  • Self-motivated and able to work alone and as part of a team.
  • Computer literate and proficient in MS Office Programs.
  • Experience as scribe/minute taking.
  • Experience of using SAP, TeamCenter, and Azure DevOps, or equivalent data inputting experience into a data management system, would be beneficial.
  • Documentation control process awareness.
  • Strong communication skills.
  • Flexible to work to meet the demands of the business at key critical times.
  • Experience of working in an engineering business is preferred but not essential.
Additional Information

Staff or Umbrella contractor

**Security clearance**

  • SC essential and a sole UK national.

Whilst we encourage applications from all nationalities, Assystem within the UK are subject to security and export control restrictions due to the nature of work to be undertaken. These restrictions mean that factors including your nationality, any previous nationalities you have held, and/or your place of birth may limit those roles that you can perform for the organisation.

We are committed to equal treatment of candidates and promote, as well as foster all forms of diversity within our company. We believe that bringing together people with different backgrounds and perspectives is essential for creating innovative and impactful solutions. Skills, talent, and our people's ability to dare are the only things that matter. Bring your unique contributions and help us shape the future.