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Technical Support Specialist

2 months ago

London, Greater London, United Kingdom Tango Networks Full time
Technical Sales Support Specialist

Are you passionate about delivering exceptional customer experiences? Do you have a strong technical background and a sales-centric mentality? We're seeking a Technical Sales Support Specialist to join our Tango Networks team

Key Responsibilities:

  • Develop a deep understanding of the Tango Extend product offering in the Mobility and UC integration space.
  • Coordinate partner education efforts with Sales Account Managers to ensure the sales team has an excellent level of technical support.
  • Define, manage, and coordinate new customer demos in collaboration with Tango Networks Operations and Engineering teams.
  • Pro-actively engage with customers to manage the initial partner engagement from a technical perspective and support the general sales account management process.
  • Act as liaison between Sales and Operations to educate sales on new product capabilities as they become available.

Requirements:

  • High Proficiency with Microsoft Office applications and CRM Tools.
  • Technical but with a strong sales-centric mentality – driving revenue is the end goal.
  • Knowledge of Telecommunications and Network Services a must.
  • Passionate in understanding key customer needs and deeply motivated to help clients achieve business objectives.
  • Proven track record of technical sales support of large accounts.

About Tango Networks:

Tango Networks is a leading provider of innovative solutions for the telecommunications industry. We're committed to delivering exceptional customer experiences and driving revenue growth through our technical sales support.