Facilities Team Member

4 days ago

Grays, Thurrock, United Kingdom Hollywood Bowl Group Full time
About the Role

We are seeking a highly motivated and enthusiastic Facilities Team Member to join our team at Hollywood Bowl Group. As a key member of our centre team, you will be responsible for maintaining high standards of our centres and ensuring our lanes are in full operation.

You will work closely with our customers and team members to resolve any issues that may arise, providing excellent customer service and ensuring a positive experience for all visitors.

Key Responsibilities
  • Maintain high standards of our centres, including cleaning, maintenance, and repairs
  • Ensure our lanes are in full operation, including troubleshooting and resolving any technical issues
  • Provide excellent customer service, responding to customer queries and resolving any issues in a timely and professional manner
  • Work collaboratively with the centre team to achieve our goals and objectives
  • Participate in ongoing training and development to enhance your skills and knowledge
What We Offer
  • A fun and fast-paced work environment with great benefits
  • The opportunity to earn an extra 50p per hour, paid to you every month
  • Access to apprenticeship programmes and our in-house management training programmes
  • Optional pension plan
  • Additional days holiday with length of service up to five days
  • Ongoing training and development, with the opportunity to fast track your career
  • Free game vouchers every month
  • 30% discount off food and drink for you and up to five friends
  • 50% off food when you are working
  • Access to our Employee Assistant Programme for you and your family, plus access to our dedicated Mental Health First Aiders
  • Financial long service awards
  • A £15 donation to Barnardo's when you complete your induction
  • Enhanced maternity, paternity, adoption, and shared parental leave benefits
  • Opportunity to join our healthcare cash plan
About Us

Hollywood Bowl Group is a leading provider of experiential family entertainment, operating 72 centres across the UK and 12 centres in Canada. We are passionate about bringing families and friends together for affordable fun and healthy competition.

We value diversity and inclusion, and we're committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued, and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.

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