Accommodation Warden Position

1 month ago


London, Greater London, United Kingdom Great Ormond Street Hospital Full time
Job Overview

We are seeking a highly skilled and dedicated Accommodation Warden to join our team at Great Ormond Street Hospital. As an Accommodation Warden, you will play a vital role in maintaining a clean, safe, and welcoming environment for our patients, families, and staff.

The successful candidate will be responsible for coordinating accommodation-related services, working closely with in-house and contracted services to ensure a high standard of patient and family-centered care.

Main Responsibilities
  • Welcoming patients and families to the accommodation, providing guidance on policies and facilities available.
  • Preparing guest bedrooms and communal areas prior to check-in, ensuring equipment and resources are available to support patient care plans.
  • Working with in-house support services and contracted providers to deliver goods and services required to support business operations.
  • Setting up rooms, handling and storing luggage, and conducting audits to ensure quality standards are met.
  • Performing administrative tasks, including data input, and monitoring quality standards to report deficiencies and take appropriate action.
Working for Our Organisation

Great Ormond Street Hospital is an international center of excellence in child healthcare, providing world-class care to children and young people with rare, complex, and difficult-to-treat conditions.

We are a challenging, complex, and inspiring place to work, where our people come together to deliver excellent patient care and support each other in their roles.

Person Specification

The successful candidate will possess excellent communication skills, a flexible approach to work, and the ability to use their own initiative with support from departmental supervisors.

They will also have basic computer skills, knowledge of health and safety issues, and experience of dealing with complex telephone calls.

A proven track record of working in a customer-driven service and meeting specific targets is essential for this role.



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