Accommodation Warden

4 weeks ago


London, Greater London, United Kingdom Great Ormond Street Hospital Full time
Job Overview

We are seeking an Accommodation Warden to join our team at Great Ormond Street Hospital for Children NHS Foundation Trust. As an Accommodation Warden, you will play a vital role in maintaining a clean, safe, and welcoming environment for our patients, families, and staff.

The successful candidate will be responsible for coordinating accommodation-related services, working closely with in-house and contracted services to ensure a high standard of patient and family-centered care.

Main Responsibilities
  • Welcoming patients and families to the accommodation, providing guidance on accommodation policies and facilities.
  • Preparing guest bedrooms and communal areas prior to check-in, ensuring equipment and resources are available to support patient care plans.
  • Working with in-house support services and contracted service providers to provide goods or services required to support business operations.
  • Setting up rooms, handling and storing luggage, and carrying out audits.
  • Administering related duties, including data input, and monitoring quality standards, reporting deficiencies, and taking appropriate action.
Working for Our Organisation

Great Ormond Street Hospital for Children NHS Foundation Trust is an international centre of excellence in child healthcare. We are committed to providing world-class care to children and young people with rare, complex, and difficult-to-treat conditions.

We believe our people are the heart of our organisation, and being part of our team is incredibly rewarding. You will be doing something extraordinary to the lives of the children and young people we care for.

Person Specification

The successful candidate will possess good written and verbal communication skills, a NVQ (Level 2) in housekeeping or equivalent experience, and basic computer skills using Word and Excel. They will also have knowledge of health and safety issues, proven experience of dealing with complex telephone calls, and demonstrable experience of working in a customer-driven service and working to specific targets.

What We Offer

We offer a challenging, complex, and inspiring work environment, where our people come together to support each other to deliver excellent patient care. We are committed to providing a safe and supportive working environment, and we offer a range of benefits and opportunities for professional development.


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