Professional Services Administrator for LSE Legal Advice Clinic

5 days ago


London, Greater London, United Kingdom London School of Economics and Political Science Full time
Job Summary
London School of Economics and Political Science (LSE) is seeking a skilled Professional Services Administrator to join its Law School team.

About the Role
The successful candidate will be responsible for coordinating the smooth operation of the LSE Legal Advice Clinic, a unique initiative that provides members of the public with free legal advice from law students under the guidance of external solicitors. The post holder will oversee the recruitment, training, and supervision of student volunteers, ensuring they deliver high-quality services to clients.

Key Responsibilities
- Recruit, train, and manage a team of student volunteers to provide excellent customer service to clients
- Coordinate client appointments and ensure timely communication with clients and stakeholders
- Maintain accurate records of client interactions, volunteer hours, and clinic operations
- Collaborate with the Law School's Professional Services team to ensure seamless integration of the Legal Advice Clinic into existing administrative processes

Requirements
We are looking for an experienced administrator with excellent interpersonal and communication skills. The ideal candidate will have experience in handling confidential information with tact and discretion, as well as proficiency in standard Microsoft Office software. A passion for delivering exceptional customer service and a commitment to diversity, equity, and inclusion are essential.

What We Offer
LSE offers a competitive salary range of £35,758 - £43,604 per annum, inclusive of London allowance. We also provide an occupational pension scheme, generous annual leave, hybrid working arrangements, and opportunities for professional development. If you are a motivated individual who shares our values and is eager to contribute to the success of the LSE Legal Advice Clinic, please apply.

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