Customer Service Team Lead
3 days ago
C & P Recruitment is seeking a highly skilled Customer Service Administrator to join our team. This role offers a unique opportunity to provide exceptional service to customers and support the department with administrative tasks.
**Key Responsibilities:**
• Respond to customer enquiries in a professional manner, ensuring satisfaction.
• Establish strong relationships with clients and external contractors.
• Resolve customer complaints effectively, maintaining a positive experience.
• Manage incoming mail, sorting, distributing, and handling customer enquiries.
• Prepare letters, emails, reports, spreadsheets, and provide general administrative support for the Customer Service Manager.
• Assist the Customer Service Manager in managing and overseeing remedial work.
• Coordinate with external contractors as needed.
• Maintain the Customer Service Manager's diary and schedule meetings.
• Ensure home registrations are completed on the day of legal completion.
**Salary:** £25,000 - £28,000 per annum, depending on experience.
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Customer Service Team Lead
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Royal London Group Full timeAbout the RoleWe are seeking a skilled Team Manager to lead our Customer Service team. The successful candidate will be responsible for managing customer service delivery, ensuring that all colleagues are delivering customer interactions within quality standards.Key ResponsibilitiesManage customer service delivery and ensure that all colleagues are...
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Customer Service Team Lead
4 weeks ago
Edinburgh, Edinburgh, United Kingdom John Lewis Partnership Full timeJob Summary:We are seeking a highly skilled and motivated Supermarket Assistant to join our team as a Team Lead. As a key member of our store team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our supermarket.Key Responsibilities:Provide excellent customer service and respond to customer queries in...
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Customer Service Team Lead
5 days ago
Edinburgh, Edinburgh, United Kingdom XC Trains Limited Full timeXCT Trains Limited is seeking a Retail Service ManagerThe ideal candidate will be responsible for providing an exceptional customer experience on our trains.Key responsibilities will include maintaining high standards of customer service, selling refreshments to customers, and offering complimentary refreshments to First Class passengers.The successful...
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Customer Service Lead
5 days ago
Edinburgh, Edinburgh, United Kingdom Amazon UK Services Ltd. Full timeJoin Amazon UK Services Ltd. as a Customer Service Lead and contribute to the success of our EU Customer Services team.About the RoleThis role requires a seasoned professional with expertise in customer service, program management, and process improvement. The ideal candidate will have a strong background in managing customer-facing teams, driving defect...
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Customer Service Team Lead
3 days ago
Edinburgh, Edinburgh, United Kingdom Entain Group Full timeAbout the RoleSports betting, gaming, and interactive entertainment are constantly evolving. As an integral part of the Entain Group family, you will play a vital role in delivering top-notch customer service and driving excellence on a daily basis.You will be part of the Shop team, providing exceptional customer experiences and building strong relationships...
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Edinburgh Airport Customer Service Team Lead
1 week ago
Edinburgh, Edinburgh, United Kingdom FatFace Full timeJob DescriptionWe are seeking a skilled and experienced Crew Team Leader to join our team at Edinburgh Airport. This is an exciting opportunity for the right candidate to take on a leadership role and contribute to the success of our store.About FatFaceFatFace is a leading fashion brand that prides itself on its commitment to style, quality, and...
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Customer Operations Team Lead
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Sanderson Recruitment Plc Full timeAbout UsWe are Diligenta, a leading provider of Life and Pensions Administration Services. Our vision is to be recognized as the best-in-class platform-based service provider in the industry.Our mission is to deliver exceptional customer service and transform our clients' operations through positive change and development.
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Customer Service Team Manager
3 days ago
Edinburgh, Edinburgh, United Kingdom Miller Homes Full timeAt Miller Homes, we build homes that foster a sense of community and belonging.We are seeking a Senior Customer Services Co-ordinator to join our East Scotland team, reporting directly to the Regional Customer Services Manager.This role is crucial in maintaining our 5 Star Builder status while adhering to the New Homes Quality Code. As a supervisor, you will...
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Sales and Service Team Lead
4 days ago
Edinburgh, Edinburgh, United Kingdom Three Full timeThree UK is a leading network that enables life-changing connections, enriching lives with better connectivity every day. Our brand represents the strength of our network, providing a seamless experience for customers.We were founded in 2003 to revolutionize the mobile industry, covering 99% of the UK outdoor population with our combined 3G and 4G network....
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Transformational Team Lead
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Sanderson Recruitment Plc Full timeWe are Diligenta, a leading provider of life and pensions administration services. Our vision is to be acknowledged as the best-in-class platform-based service provider, driven by a customer-centric approach.As a Transformational Team Lead in our Customer Operations team, you will play a critical role in shaping our success. We are seeking an exceptional...
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Incident Service Team Lead
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Diligenta Full timeIncident Service Leader Role OverviewDiligenta is a leading life and pensions administration service provider, aiming to be the best in class. We're seeking an experienced Incident Service Leader to join our team in Edinburgh, working closely with the Corporate Incidents Senior Management Team.Key Responsibilities:Manage Incident Team Leaders and team...
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Motoring Services Team Lead
5 days ago
Edinburgh, Edinburgh, United Kingdom Halfords Group PLC Full time**Role Overview**We are seeking an experienced Store Manager to lead our store in Edinburgh, focusing on delivering excellent customer service and driving sales growth.The successful candidate will have a strong track record of managing teams, driving sales and improving operational efficiency, as well as maintaining a focus on compliance and regulatory...
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Customer Service Team Leader
2 weeks ago
Edinburgh, Edinburgh, United Kingdom John Lewis Partnership Full timeJob Summary:A key role within our team, requiring excellent customer interaction and process skills. The successful candidate will be responsible for delivering exceptional customer service and ensuring the smooth operation of our store.Duties and Responsibilities:Providing exceptional customer service, ensuring customer satisfaction and loyalty.Supervising...
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Team Lead
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Diligenta Full timeJob Description:As a Team Manager at Diligenta, you will be responsible for leading a team of Customer Operations Representatives to deliver exceptional service to our customers. Your key responsibilities will include coaching and developing your team, acting as a key channel for open and timely communication, and addressing operational and performance...
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Customer Service Team Member
3 weeks ago
Edinburgh, Edinburgh, United Kingdom Arnold Clark. Full timeWe are seeking a skilled Customer Service Executive to join our team at Arnold Clark in Edinburgh Sighthill Citreon/DS branch. The ideal candidate will be responsible for delivering outstanding customer experiences and helping customers develop a genuine enthusiasm for our products.Why Choose Us?We offer a generous 33 days' holiday allowance, providing ample...
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Edinburgh Airport Crew Team Lead
4 weeks ago
Edinburgh, Edinburgh, United Kingdom FatFace Full timeRole Overview:As a Crew Team Leader at FatFace, you will be part of the management team and will have a clearly defined set of roles and responsibilities to ensure the safe running of the store, managing the team and ensuring we always deliver the best service.Key Responsibilities:Provide exceptional customer service, utilising your knowledge to help...
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Customer Service Assistant
1 week ago
Edinburgh, Edinburgh, United Kingdom Next Full timeAbout the RoleWe are seeking a highly skilled and enthusiastic Customer Service Assistant to join our warehouse team. This role involves efficiently processing stock, ensuring all products are gorgeously presented on our sales floors or in our stockrooms.Key Responsibilities:Accurately process stock quickly and to the highest standard, including scanning,...
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Customer Experience Lead
3 days ago
Edinburgh, Edinburgh, United Kingdom Compass Group UK Full timeAbout the OpportunityWe are seeking an experienced Catering Supervisor to join our team as a part-time Customer Experience Lead. The successful candidate will oversee all Compass Group UK&I customer experience operations for a major High Street brand, contracted to 20 hours per week.This is a fantastic opportunity for a motivated individual who is passionate...
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Customer Service Expert
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Pontoon Full timeJob Title: Customer Service RepresentativeJob Summary:We are seeking a skilled Customer Service Representative to join our team at Pontoon. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our customers, handling complex enquiries, and providing first-class support.Key Responsibilities:• Provide...
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Customer Service Representative
1 month ago
Edinburgh, Edinburgh, United Kingdom Diligenta Full timeJob Summary:We are seeking a skilled Customer Service Representative to join our team at Diligenta. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, responding to their queries, concerns, and complaints in a timely and professional manner.About the Role:This is an exciting opportunity...