Client Service Associate

4 weeks ago

United Kingdom AVOMIND Full time
{"title": "Client Service Associate", "description": "About the Company

At Avomind, we connect business leaders with experts who possess the knowledge they need to succeed. As one of the fastest-growing global companies, we employ 1500+ colleagues from 60+ nationalities, operating at the heart of the global knowledge economy. Our suite of knowledge-on-demand services caters to investment funds, consultancies, Fortune 500 companies, and nonprofits.

About the Role

As a client service associate, you will be the connection point between clients and industry experts. Your primary focus will be on client service and revenue generation. After initial training, you will start fielding incoming briefs from clients assigned to you. You will spend a significant amount of time on the phone and email, identifying the best experts to suit client needs. Once you've found the right expert, you will connect them with our clients across various formats.

About the Program

The two-year Client Service Graduate Program is an accelerated commercial career path for ambitious graduates. After two years, associates are eligible for manager promotion, providing them with leadership responsibilities over 2-5 people early in their career. After a further three years, they are eligible for promotion to vice president, entrusted with running a multi-million-dollar book of business.

Requirements
  • Equivalent of 2:1 or above achieved in a Bachelor's degree and noteworthy extracurriculars.
  • No prior work experience is necessary, but relevant internships and other evidence of interest in business and a commercial career are desirable.
  • Alignment with our values: driven, results-orientated, adaptable, humble, and empathetic individuals.
  • Fluency in English and German required (native speaker or C1 level will be assessed); another modern European language would be a plus.
Compensation and Benefits
  • Average total first year compensation: £43,000 consisting of (i) fixed annual base salary of £36,000 and (ii) variable compensation based on performance.
  • 4% matched pension contribution on qualified earnings.
  • Comprehensive private health insurance coverage and dental insurance.
  • 25 vacation days, 9 company holidays & business closure during winter holiday week.
  • In office Monday to Thursday (option to WFH each Friday and four extra days/quarter).
  • Perks: Subsidized lunch, complimentary breakfast & snacks, corporate gym rates, iPhone and MacBook Pro for work.
", "lang_code": "en"}

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