Client Service Associate

2 months ago

United Kingdom AVOMIND Full time
About Our Company

AVOMIND is a global leader in knowledge on-demand, connecting investors and business leaders with the expertise they need to succeed. Our team of 1500+ colleagues provides round-the-clock coverage to top investment funds, consultancies, and Fortune 500s from nine cities worldwide.

About the Role

As a Client Service Associate, you will be the link between our clients and the expert knowledge they seek. Your work will be at the heart of what we do, requiring a client-first mindset and the ability to multi-task across parallel workstreams.

Key Responsibilities
  • Field incoming client briefs and utilize your business acumen to find and recommend the most relevant experts for each project.
  • Complete tasks across multiple projects quickly and under pressure, going the extra mile to impress your clients with your proactivity and responsiveness.
  • Understand the project context and the legal and regulatory environment in which your clients operate, applying compliance protocols to each situation.
  • Confidently reach out to, recruit, and vet experts who are uniquely relevant matches for your clients' projects.
  • Take on direct revenue responsibility and own monthly targets from the outset.
What You'll Get
  • Client and senior executive facing responsibility from the get-go.
  • The opportunity to make a measurable contribution to your business unit's revenue growth and to achieve significant variable compensation reflecting your success.
  • A clear career path for advancement to Manager after 24-30 months, and to Vice President after ~5 years.
  • A unique training curriculum and intense on-the-job coaching, helping you develop highly transferable commercial and managerial skills.
  • An inspiring, high-energy, merit-based environment with ambitious peers.
Compensation and Benefits
  • Expect total first-year compensation in excess of £47,000 consisting of (i) annual base salary of £40,000 and (ii) uncapped variable compensation linked to individual performance.
  • 4% matched pension contribution on qualified earnings.
  • Comprehensive private health insurance coverage and dental insurance.
  • 25 vacation days, 8 bank holidays, and business closure over the Christmas break.
  • State-of-the-art office with amenities in the City of London; option to WFH each Friday.

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