Senior Payments Manager

1 month ago


Cambridge, Cambridgeshire, United Kingdom LMA Full time

Job Title: Senior Payments Manager

Job Summary:

LMA is seeking a highly skilled Senior Payments Manager to join our team. As a key member of our Payments Team, you will play a crucial role in helping us scale our existing payments volumes and define how payments will be processed as new products are launched.

Key Responsibilities:

  • Ensure the accurate and timely processing of payments to partner banks and end clients.
  • Accurately process internal transactions between virtual and transactional accounts.
  • Manage the team's day-to-day work, ensuring any risks are escalated to the Head of Cash and Head of Payments.
  • Responsible for minimizing the team's errors and adhering to SLAs.
  • Mentor team members and encourage a culture of knowledge sharing and cross-training.
  • Drive operational improvements and update procedures for new products.
  • Review reconciliations daily to align platform and client account balances.
  • Identify and rectify issues, with further root cause analysis to provide feedback on training, process changes, or technical development.
  • Check team members' payment entries, interest, and platform-generated entries for accuracy prior to processing.
  • Monitor and allocate the team's workload, adapting to changing requirements.
  • Compile and allocate interest, fees, and other transactions to the insignis platform.
  • Report to the line manager weekly on MI, errors, and issues, SLA breaches.
  • Help identify process and technology changes to benefit processes, team, and bank relationships.
  • Mentor and guide team members in internal procedures and personal development.

Requirements:

  • 7+ years of experience in payments and managing a team.
  • Processing of payments, Faster Payments, Chaps, Currency Payments.
  • Knowledge of interest rates, calculations, and process changes.
  • Understanding of MS Excel.

Desirable:

  • Good knowledge of the clearing and settlement cycles for UK domestic payment schemes.
  • Understanding of PSR/PSD2 rules.
  • Changes required for Financial Services firms to comply with APP rules and CoP.


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