Senior Payments Manager
2 weeks ago
We are seeking a highly skilled Senior Payments Manager to join our Payments Team in Cambridge. As a key member of our team, you will play a crucial role in ensuring the accurate and timely processing of payments to partner banks and end clients.
The ideal candidate will have a strong background in payments and team management, with experience in processing payments, Faster Payments, Chaps, and Currency Payments. They will also have a good understanding of interest rates, calculations, and process changes.
Responsibilities will include:
- Ensuring the accurate and timely processing of payments to partner banks and end clients.
- Accurately processing internal transactions between virtual and transactional accounts.
- Managing the team's day-to-day work, ensuring any risks are escalated to the Head of Cash and Head of Payments.
- Responsible for minimizing the team's errors and adhering to SLAs.
- Mentoring the team and encouraging a culture of knowledge sharing and cross-training.
- Driving operational improvements and updating procedures for new products.
- Reviewing reconciliations daily to align platform and client account balances.
- Identifying and rectifying issues, with further root cause analysis to provide feedback on training, process changes, or technical development.
- Checking team members' payment entries, interest, and platform-generated entries for accuracy prior to processing.
- Monitoring and allocating the team's workload, adapting to changing requirements.
- Compilation and allocation of interest, fees, and other transactions to the Insignis platform.
- Reporting to the line manager weekly on MI, errors, and issues, SLA breaches.
- Helping to identify process and technology changes to benefit the team, processes, and bank relationships.
Requirements:
- 7+ years of experience in payments and team management.
- Strong knowledge of payments, Faster Payments, Chaps, and Currency Payments.
- Good understanding of interest rates, calculations, and process changes.
- Understanding of MS Excel.
Nice to Have:
- Good knowledge of the clearing and settlement cycles for UK domestic payment schemes.
- Understanding of PSR/PSD2 rules.
- Knowledge of changes required for Financial Services firms to comply with APP rules and CoP.
Benefits:
- Competitive compensation.
- 25 days holiday (excluding Bank holidays).
- Pension contributions.
- Private medical insurance.
- Employee health and wellness discounts.
- Cycle to Work Scheme.
- Monthly happy hours and team lunches.
- Lunch and learn training sessions.
Working Pattern:
- Hybrid working pattern in Cambridge office, 3 days in the office, 2 days remote.
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