Leadership Position in Fitness and Wellbeing
17 hours ago
Join our team in Oxford as a Head of Operations and People, leading the way in shaping the future of fitness and wellbeing. This is an exciting opportunity to bring your expertise and passion to a community-focused business, driving growth and making a meaningful impact.
You will be responsible for overseeing the day-to-day operations of our gyms, holiday camps, and social impact initiatives, ensuring smooth and efficient business processes.
**Key Responsibilities:**
- Operational Management: Oversee daily operations in our gyms, holiday camps, and social impact initiatives to ensure the business runs efficiently and effectively.
- Team Leadership: Manage and support a team of managers and coaches, fostering a work culture that incorporates kindness, inclusivity, community, and impact.
- Strategic Planning: Collaborate with the owners to develop and implement operational strategies aligned with the company's mission and goals.
- Customer Experience: Ensure a consistently high level of customer service and satisfaction, addressing client feedback and implementing improvements as needed.
- Financial Oversight: Monitor and manage budgets, expenses, and financial performance, providing regular reports to the owners.
- Process Improvement: Identify opportunities for process enhancements and operational efficiencies, implementing best practices across all areas of the business.
- Compliance and Safety: Ensure compliance with all relevant health and safety regulations, maintaining a safe and welcoming environment for both staff and clients.
- Project Management: Lead and manage special projects, initiatives, and events that support the company's growth and community engagement.
The estimated salary for this role is £75,000 - £90,000 per annum, depending on experience. We offer a comprehensive employee benefits package, opportunities for professional development and growth, and a supportive and inclusive work environment.
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