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Retail Operations Manager
4 weeks ago
About the Role
We are seeking an experienced retail professional to join our team as an Assistant Retail Manager at our Frankston store. As a key member of our leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and leading a high-performing team.
Key Responsibilities
- Develop and implement sales strategies to drive business growth and improve customer engagement
- Lead and motivate a team of retail sales assistants to achieve sales targets and provide exceptional customer service
- Monitor and control store expenses, including wages and shrinkage, to ensure profitable store operations
- Collaborate with the store manager to achieve business objectives and implement company initiatives
- Provide coaching and development opportunities to team members to enhance their skills and knowledge
Requirements
- Several years of retail experience, preferably in a leadership role
- Strong commercial acumen and communication skills at all levels
- Ability to work in a fast-paced environment and adapt to changing priorities
- Flexibility to work on a 7-day rotating basis, including late nights
About Us
Australian Pharmaceutical Industries is a leading health and beauty retailer with a strong presence in Australia. We offer a dynamic and supportive work environment, with opportunities for career growth and development.