Crowne Spa Management Leader

3 weeks ago


Scarborough, North Yorkshire, United Kingdom Crown Spa Hotel Scarborough Full time
About Us

Welcome to the Crowne Spa Hotel Scarborough, where we are passionate about delivering exceptional guest experiences and building strong relationships with our community.

We are a 4-star hotel located in the heart of Scarborough, offering stunning views of the North Sea and easy access to local attractions. Our team of hospitality professionals is dedicated to providing warm and personalized service to each and every guest.

Our Culture

We value humility, respect, integrity, dedication, and courtesy above all else. We believe that by working together as a team, we can achieve great things and make a real difference in the lives of our guests and colleagues.

Job Description

We are seeking an experienced and dynamic Hotel Operations Manager to join our team. As a key member of our leadership team, you will be responsible for leading our operations team and developing strategies to drive business growth and improve operational efficiency.

Key Responsibilities:
  • Manage front-of-house and back-of-house operations, including reception, housekeeping, and food and beverage services.
  • Lead a high-performing team of hospitality professionals, providing coaching, guidance, and development opportunities.
  • Develop and implement strategies to improve operational efficiency, reduce costs, and enhance customer satisfaction.
Requirements

To succeed in this role, you will need:

  • A degree in Hospitality or a related field, or equivalent experience.
  • Proven leadership experience in a hotel or resort setting.
  • Excellent communication, interpersonal, and problem-solving skills.
What We Offer

We offer a competitive salary and benefits package, including:

  • A base salary of £55,000 per annum.
  • A comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.

As an employee of the Crowne Spa Hotel Scarborough, you will have access to ongoing training and development opportunities, as well as a dynamic and supportive work environment. If you are a motivated and results-driven professional looking for a new challenge, we encourage you to apply.


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