Technical Support Consultant

3 days ago


Andover, Hampshire, United Kingdom Le Creuset UK Full time
Job Overview

We are seeking a highly skilled Technical Support Consultant to join our team at Le Creuset UK. This is an exciting opportunity to work with Finance focussed second/third line support for AX and D365 ERP solutions.


The ideal candidate will have experience in delivering high-quality support services, communicating effectively with technical stakeholders, and ensuring seamless resolution of user problems.


Main Responsibilities
  • Provide expert-level support to key users, identifying and investigating complex issues, and escalating when necessary.
  • Collaborate with Group and Regional IT teams to resolve incidents efficiently.
  • Document all support calls and resolutions to maintain accurate records.

Key Requirements
  • 5+ years of experience in finance-focused ERP support.
  • Excellent problem-solving and analytical skills.
  • Strong communication and interpersonal skills.

Estimated salary: £45,000 - £60,000 per annum.



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