Technical Support Services Manager
4 weeks ago
**Job Description**
Pure is a leading industry disruptor dedicated to delivering exceptional customer service. We are seeking an experienced IT Service Desk Supervisor to oversee the daily operations of a team of service desk agents and drive continuous improvement across various IT practices and processes.
This role is accountable for people, process, and technology and drives continuous improvement across various IT practices and processes.
The estimated salary for this position is around £45,000-£55,000 per annum, depending on experience.
Key Responsibilities:
- Manage the daily operations of a team of service desk agents.
- Accountable for managing the performance of service requests and incidents.
- Define, deliver, and continuously improve the service management strategy.
- Drive continuous improvement across various IT practices and processes.
Requirements:
- Experience in IT service management.
- Knowledge of ITIL framework.
- Strong leadership and communication skills.
- Able to work in a fast-paced environment.
About Pure:**
Pure is a highly successful company with uniquely different facets to its business – we are the market leaders, and the best-known brand in a growing sector.
We are looking for an experienced professional who can help us drive continuous improvement across various IT practices and processes.
We offer a generous benefits package including 30 days holiday plus bank holidays, Bupa Health Cash Plan and Life Assurance, Employee Assistance Programme, Auto enrolment into Company Pension or SMART Pension, and Cycle to work scheme.
-
Technical Services Manager
2 days ago
Andover, Hampshire, United Kingdom Correct Contract Services Limited Full timeJob Summary:A dedicated professional is sought to oversee installation operations in the renewable energy and social housing sectors, ensuring exceptional client and customer service delivery.About the Company:Correct Contract Services Limited is a leading provider of innovative solutions, committed to sustainability and employee development.Key...
-
Technical Services Manager
2 days ago
Andover, Hampshire, United Kingdom Abenefit2u Full timeJob DescriptionWe are looking for a highly skilled and experienced Technical Services Manager to join our team at Abenefit2u. As a key member of the Technical Services team, you will be responsible for providing technical support to a variety of projects, including the management of complex member casework, complaints handling, and scheme events.As a...
-
Technical Service Engineer
5 days ago
Andover, Hampshire, United Kingdom Rise Technical Recruitment Limited Full time**About the Role**We are seeking an experienced Mechanical Field Technician to join our team as a Pump and Automation Specialist. The successful candidate will have a strong mechanical background, with experience in field service engineering and a passion for technical excellence.The role involves surveying, maintaining, commissioning and installing...
-
Technical Services Manager
7 days ago
Andover, Hampshire, United Kingdom Eutopia Solutions Full timeJob Title: Technical Services ManagerEutopia Solutions is seeking a skilled Technical Services Manager to oversee the daily operations of their IT Service Desk team in Andover, Hampshire. This is an exciting opportunity for a Senior Service Desk Analyst or Team Lead looking to progress their career and take on a leadership role.The ideal candidate will have...
-
Technical Field Services Professional
5 days ago
Andover, Hampshire, United Kingdom Rise Technical Recruitment Limited Full time £40,000 - £45,000Rise Technical Recruitment Limited is currently seeking a highly skilled Technical Field Services Professional to join their team. In this role, you will be responsible for the installation, maintenance and repair of specialist equipment. The ideal candidate will have a strong mechanical background, with experience in pumps, motors and water treatment...
-
Technical Project Manager
7 days ago
Andover, Hampshire, United Kingdom Rise Technical Recruitment Limited Full timeAbout the Job We are looking for a Technical Project Engineer to join our team, responsible for overseeing key commercial projects for our Heating side of the business.This role involves working closely with sales, projects, and engineering teams to deliver engineering solutions and support the commercial team in delivering commercial Heating projects.The...
-
Technical Operations Director
13 hours ago
Andover, Hampshire, United Kingdom Correct Contract Services Limited Full timeJob Responsibilities:As an Installation Technical Manager at Correct Contract Services Limited, you will be responsible for the following tasks:">Oversee technical support and project management within our installation operations;Ensure high-quality surveying and post-inspection of works;Conduct regular site audits to ensure adherence to quality...
-
Andover, Hampshire, United Kingdom Flat Fee Recruiter Careers Full timeJob DescriptionWe are seeking a highly motivated and experienced Customer Service and Technical Coordinator to join our team at Flat Fee Recruiter Careers. This exciting opportunity is ideal for someone who enjoys providing exceptional customer service and has a strong technical background.The successful candidate will be responsible for managing customer...
-
Project Technical Lead
5 days ago
Andover, Hampshire, United Kingdom Correct Contract Services Limited Full timeAbout the RoleThis is an excellent opportunity for a skilled project coordinator to take on a technical leadership role within our installation management team.Our Vision:We aim to be the leading provider of installation services in the renewable energy sector, delivering high-quality projects that meet client needs.Key Requirements:Proven experience in...
-
Andover, Hampshire, United Kingdom Flat Fee Recruiter Full timeJob Overview">This role involves coordinating customer service efforts, ensuring effective communication with clients. You will work closely with the team to deliver top-notch support and resolve technical issues efficiently.Key ResponsibilitiesCoordinate Customer Service EffortsProvide Excellent Technical SupportCommunicate Effectively with...
-
Technical Service Engineer
4 weeks ago
Andover, Hampshire, United Kingdom Rise Technical Recruitment Limited Full timeAbout the CompanyRise Technical Recruitment Limited is a leading specialist in the industry, providing exceptional training and opportunities for career progression. We are committed to delivering high-quality services and solutions to our clients.The RoleWe are seeking a highly skilled Pumps and Automation Specialist to join our team. The successful...
-
Technical Field Service Professional
15 hours ago
Andover, Hampshire, United Kingdom Rise Technical Recruitment Limited Full timeCompany OverviewRise Technical Recruitment Limited is a leading recruitment agency providing top talent to various industries.Job DescriptionWe are seeking an experienced Mechanical Field Service Engineer to join our team. As a Mechanical Field Service Engineer, you will be responsible for installing, maintaining and repairing mechanical equipment in various...
-
Technical Project Lead
14 hours ago
Andover, Hampshire, United Kingdom Correct Contract Services Limited Full timeAbout the RoleWe are looking for a skilled Technical Project Lead to join our team at Correct Contract Services Limited. In this role, you will be responsible for overseeing technical support and project management within our installation operations. This includes duties related to costing, certification, client interaction, team oversight, and...
-
Installation Technical Lead
17 hours ago
Andover, Hampshire, United Kingdom Correct Contract Services Limited Full timeJob Description:We are seeking a highly skilled Installation Technical Manager to join our team at Correct Contract Services Limited. As a key member of our operations department, you will play a crucial role in overseeing technical support and project management within our installation operations.The successful candidate will have extensive experience in...
-
Technical Installation Lead
2 days ago
Andover, Hampshire, United Kingdom Correct Contract Services Limited Full timeCorrect Contract Services Limited is seeking an experienced Technical Installation Lead to join our team. As a key member of our installation operations, you will be responsible for overseeing technical support and project management.Key Responsibilities:Manage employee relations, work allocation, and logistics for installation teamsDevelop and implement...
-
Technical Service Specialist
13 hours ago
Andover, Hampshire, United Kingdom Pioneer Selection Full timeAbout the RoleWe are seeking an experienced Field Service Engineer to join our team in Andover. The successful candidate will have a strong engineering background, either electrical or mechanical, and be able to provide technical support to our clients.The ideal candidate will be responsible for carrying out complete servicing of equipment, evaluating and...
-
Technical Projects Coordinator
5 days ago
Andover, Hampshire, United Kingdom Correct Contract Services Limited Full timeJob Description:Oversee technical support and project management within our installation operations.Ensure the successful delivery of services and maintain high standards of quality.Required Skills and Qualifications:Proficiency in MS Word and Excel, with experience in surveying and cost analysis.In-depth knowledge of heating systems, installation protocols,...
-
Technical Mechanical Specialist
7 days ago
Andover, Hampshire, United Kingdom Rise Technical Recruitment Limited Full timeJob OverviewWe are seeking a highly skilled Technical Mechanical Specialist to join our team at Rise Technical Recruitment Limited.The successful candidate will be responsible for providing technical support and maintenance services to customers in various locations across the region.Key Responsibilities:Traveling to customer sites to diagnose and repair...
-
Technical Specialist
2 days ago
Andover, Hampshire, United Kingdom Rise Technical Recruitment Full timeJob SummaryWe are seeking a skilled Mechanical Field Service Engineer with experience in pumps, automation or water to join our team. The successful candidate will have the opportunity to work on a variety of projects and develop their skills through unrivalled training.About the RoleThis is a fantastic opportunity for a field engineer looking to specialise...
-
Technical Support Consultant
2 weeks ago
Andover, Hampshire, United Kingdom Le Creuset UK Full timeJob OverviewWe are seeking a highly skilled Technical Support Consultant to join our team at Le Creuset UK. This is an exciting opportunity to work with Finance focussed second/third line support for AX and D365 ERP solutions.The ideal candidate will have experience in delivering high-quality support services, communicating effectively with technical...