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Restaurant Shift Leader

2 months ago

Carlisle, Cumbria, United Kingdom Haven Full time

Be a Part of Our Exceptional Team at Haven

As a Shift Leader in our Cooks Fish and Chip Shop, you will play a vital role in ensuring the smooth operation of our kitchen and dining areas. Your leadership skills will be put to the test as you coach and motivate your team to deliver exceptional customer service and maintain high standards of food quality and safety.

Key Responsibilities:

  • Lead and coach the team on shift to ensure all areas of responsibility are met
  • Escalate issues to the Brand Manager when required
  • Induct and support new starters through our 90-day induction and departmental training
  • Deliver a hands-on approach to restaurant duties and greet our customers
  • Work with the team to maintain clean and safe kitchens and dining areas

What's in it for you?

  • Free use of our Leisure Facilities, including swimming pool
  • Up to 50% discount off food on Park and 20% discount in our shops
  • Opportunity to use our Corporate Box at the O2 Arena
  • Fantastic discounts with many national Brands & Retailers
  • 20% discount to you, your family & friends across Haven & Warner Leisure Hotels
  • Reward & Recognition Schemes
  • Training and development opportunities, including fully funded qualifications
  • Fantastic Health, Mind & Money Support Programme
  • Enhanced family-friendly policies and pay* (eligibility criteria applied)

Experience and Qualifications:

  • Experience working in a fast food, restaurant or retail environment in a supervisory position
  • Excellent customer service skills
  • Attention to detail
  • An inspiring leader on shift

Who are we?

We're part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations, with our HQ based in Hemel Hempstead.

What's it like to work with us?

Working with us is defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions, allowing our team members to be their authentic selves.

Working Hours:

Working hours are on a rota over a 7-day period and may include evenings and weekends (depending on the role). We aim to offer flexibility where possible, including full or part-time hours.