Venue Operations Supervisor
4 weeks ago
Responsibilities
- Oversight of the ticketing system to ensure seamless visitor journey
- Supervision and motivation of a team of Welcome Hosts to deliver exceptional customer service
- Creation and encouragement of excellent working relationships with other service lines
Required Skills and Qualifications:
- Experience of supervising outstanding service delivery in a busy public space or fast-paced venue environment
- Strong communication and organizational skills
- Knowledge of using ticketing systems is highly desirable
Benefits:
- Excellent holiday allowance
- Pension contributions
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme
- 24-hour personal helpline for employees
- Access to Choices, our discounts and benefits platform
- Training Academy provides excellent training and development opportunities
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