Waste Management Coordinator
4 days ago
Beauparc is a dynamic and innovative company that is passionate about making a positive impact on the environment and communities we serve. As a leading provider of commercial waste services, we strive to deliver exceptional customer experiences, drive business growth, and promote sustainable practices.
Job DescriptionWe are seeking a skilled and enthusiastic Sales and Customer Advocate to join our sales and service department. This is an exciting opportunity for a results-driven individual to take on a challenging role that requires strong communication skills, problem-solving abilities, and a passion for delivering excellent customer experiences.
About the RoleThe successful candidate will be responsible for providing exceptional customer service, ensuring timely resolution of customer inquiries, and driving business growth through effective communication and relationship-building. You will work closely with our internal departments to resolve customer queries, maintain accurate records, and contribute to the development of comprehensive policies and procedures.
Key Responsibilities- Provide exceptional customer service, resolving customer inquiries in a timely and professional manner
- Maintain accurate records of customer interactions, including correspondence, calls, and meetings
- Collaborate with internal departments to resolve customer queries and improve overall customer experience
- Develop and implement effective communication strategies to engage customers and drive business growth
- Contribute to the development of comprehensive policies and procedures, ensuring alignment with company values and goals
- Prior experience in a customer-facing role, preferably in sales or customer service
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
- Strong problem-solving and analytical skills, with the ability to think creatively and outside the box
- Proficient in Microsoft Office applications, with the ability to learn new software quickly
- Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously
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