Waste Management Coordinator

3 weeks ago


Birkenhead, Wirral, United Kingdom Beauparc Full time £10,000

Job Description

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  • To ensure all incoming calls are dealt with in a timely and efficient manner
  • To log all customer communications on the CRM System
  • To discuss and complete contractual amendments for customers relating to changes in services
  • To help design, implement and maintain comprehensive policies and procedures
  • To post call new business cancellations and contact recent customers
  • To increase cross-selling opportunities by engaging the customer base
  • To proactively contact new customers after their first 6 weeks to introduce other services
  • To maintain excellent knowledge of company service offering and the waste management industry

Required Skills and Qualifications:

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  • Prior experience within a customer services environment
  • Excellent telephone manner and extremely customer-focussed
  • Conversant in the use of Microsoft Office applications

Benefits

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  • A dynamic and innovative work environment
  • Ongoing training and development opportunities
  • A competitive salary package


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