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Department Operations Coordinator

2 months ago

London, Greater London, United Kingdom Halfords Group PLC Full time

**About the Role**

As a Department Coordinator at Halfords, you will play a crucial part in the day-to-day running of our retail departments. You will be responsible for supervising and coaching a team to deliver exceptional customer service, ensuring a seamless shopping experience for our customers.

**Key Responsibilities**

  • Supervise and coach a team to deliver market leading standards of customer service
  • Support the store management team to enable the best service delivery to our customers
  • Take ownership of department operations, including stock management and visual merchandising
  • Deliver on-the-job training and coaching to team members
  • Work collaboratively with the sales floor leadership team to achieve sales targets

**What We Offer**

  • Competitive hourly rate
  • Opportunities for career progression and development
  • Discounts on Halfords products and services
  • Employee wellness programme
  • Uniform and equipment provided

**Requirements**

  • Experience of supervising or leading a small team
  • Experience of delivering great customer service in a retail environment
  • Ability to work to tight deadlines and deliver results
  • Track record of achieving exceptional results against sales targets

**What We Are Looking For**

  • A motivated and customer-focused individual
  • Strong communication and leadership skills
  • Ability to work collaboratively as part of a team
  • Flexibility and adaptability in a fast-paced retail environment