Retail Operations Manager

4 weeks ago


Stamford Hill, Greater London, United Kingdom Rohan Full time
About the Role

We are seeking a highly skilled Retail Operations Manager to join our team at Rohan. As a Store Manager, you will be responsible for driving all aspects of the store's performance while maintaining our reputation for outstanding quality and customer service.

Main duties of the role consist of:

  • Reaching and exceeding sales targets through assisting customers in the selection and purchase of merchandise.
  • Organising and implementing store rotas and covering shifts and holidays through effective staff management.
  • Helping, training and motivating sales staff on selling procedures to help achieve sales goals.
  • Achieving commercial success through organising the store merchandise standards and restocking merchandise.
  • Nurturing a thirst for high levels of product knowledge within an outdoor retailer and a passion for sharing that knowledge.

What We Offer

We offer an excellent pay and benefits package, including structured training sales and management training, access to in-house e-learning modules, clothing allowance, 50% discount on our clothing, staff partnership programme, contributions to a pension scheme, life cover based on salary, sales bonus scheme, and employee assistance scheme.

About Us

We make gear to keep you protected and comfortable in the world's wildest places. From performance clothing to shoes and luggage, we have created a range that is all you need and nothing you don't. From our original and iconic "bags" to our latest innovations, everything is built on the original design principles that were conceived around a kitchen table in North Yorkshire fifty years ago. That is what still makes us unique.

We just make gear that delights our customers and delivers on our promise.



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