Administrative Assistant
2 weeks ago
Careers at NELFT NHS Foundation Trust offer a unique opportunity to make a positive impact on the lives of our patients and service users. As an Administrative Assistant, you will play a vital role in supporting the Community Treatment Team (CTT) in providing high-quality care and services.
Key Responsibilities:
- Manage the ordering and procurement of stationery and medical supplies, ensuring timely delivery and accuracy.
- Update and maintain the equipment asset directory, ensuring all staff have access to necessary equipment and resources.
- Provide administrative support for the team, including word processing, data entry, and document management.
- Develop and maintain electronic filing systems, ensuring efficient access to relevant information and documents.
- Act as the first point of contact for patients, relatives, carers, and professionals, providing a calm and professional image and responding to queries and complaints in a sensitive and timely manner.
- Liaise with patients, relatives, carers, colleagues, clinicians, GPs, and other professionals to ensure effective communication and collaboration.
- Prioritize tasks and manage workload to meet deadlines and service requirements.
- Process and manage incoming and outgoing correspondence, ensuring urgent action is taken where necessary.
- Coordinate administrative arrangements for meetings, training sessions, and other events, ensuring smooth logistics and effective communication.
- Oversee the facilitation and administration of meetings and panels, including the production of agendas and coordination of papers.
Induction and Training:
New starters will join the Trust on the first Monday of each month and undertake a comprehensive induction program, including mandatory training, systems training, and the allocation of equipment.
High Cost Area Supplement:
This role attracts a High Cost Area Supplement of 15% of the basic salary, with a minimum of £4,551 to a maximum of £5,735 p.a. pro rata for part-time.
Application Guidelines:
Applications should be written by the applicant, and artificial intelligence programs should not be used as they may compromise the assessment process.
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