Support Specialist

3 days ago


Cornwall, United Kingdom Victim Support Full time

Victim Support is a leading charity in the UK, providing support to victims of crime and their families. We are currently seeking a Support Specialist to join our team in Cornwall.

The successful candidate will be based at home, working with a caseload of clients affected by crime, providing safety and support plans, and working closely with volunteers and other local providers.

We offer a competitive salary of £26,010 per annum, plus an additional £350 Home Working Allowance, making it a total of £26,360 per annum.

About the Role

This is a full-time role, requiring 37.5 hours per week, with a requirement to work one day per week from 10:15am to 6:15pm on a rota basis.

As a Support Specialist, you will:

  • Develop and deliver safety and support plans for clients, including providing resources and information.
  • Work with volunteer supporters to provide a seamless service to clients.
  • Liaise with other local providers to share information and options for victims and survivors.
  • Maintain accurate and confidential records using our case management system.
About You

To succeed in this role, you will need:

  • Understanding of the impact of crime on victims, including domestic abuse, sexual violence, hate crime, and anti-social behaviour.
  • Effective verbal and written communication skills.
  • Experience of delivering services in a statutory, voluntary, or multi-agency setting.
  • Ability to balance competing needs and priorities.
  • Personal resilience to manage exposure to highly emotional or sensitive demands of the role.
  • A driving license and access to a vehicle, as regular travel is required.
What We Offer

In addition to the competitive salary, we offer:

  • Flexible working options, including hybrid working.
  • 28 days annual leave, rising to 33 days plus Bank Holidays.
  • An extra day off for your birthday.
  • Pension with 5% employer contribution.
  • Sick pay allowances, maternity, and paternity payments.
  • High Street, retail, holiday, entertainment, and leisure discounts.
  • Access to our financial wellbeing hub and salary-deducted finance.
  • Employee assistance programme and wellbeing support.
  • Ongoing training and support with opportunities for career development and progression.


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