Store Operations Manager

13 hours ago


Kendal, Cumbria, United Kingdom British Heart Foundation Full time
Job Title

We are seeking a dynamic and ambitious Retail Management Professional to support the Store Manager in the day-to-day running of our fashion store.

The ideal candidate will have strong leadership and communication skills, with the ability to work effectively in a fast-paced environment.

Key Responsibilities:
  • Supporting the Store Manager in managing the store's operations, including staff supervision and customer service standards
  • Taking full responsibility for the store in the absence of the Store Manager, ensuring seamless continuity of services
  • Inspiring and supporting staff members to achieve their full potential, through coaching and training
  • Ensuring excellent customer service standards are maintained, driving sales growth and customer satisfaction
Requirements:
  • Strong leadership and communication skills, with the ability to motivate and engage team members
  • Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously
  • Proven experience in retail management, with a track record of success in driving sales growth and improving customer satisfaction
  • Excellent problem-solving and analytical skills, with the ability to identify and resolve complex issues quickly
Salary

£45,000 - £55,000 per annum (dependent on experience)

About Us

We are a leading charity organization dedicated to promoting health and wellbeing. Our team is passionate about delivering exceptional customer experiences and driving business growth.



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