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Retail Operations Manager
1 month ago
We are seeking an experienced Retail Operations Manager to lead our in-store team, drive sales, commerciality, and service standards. This is a fantastic opportunity to work with a leading retailer like Marks and Spencer, where you can utilize your skills and knowledge to make a real impact.
The ideal candidate will have a strong background in retail operations, with experience in managing teams and driving business growth. They will be responsible for developing and implementing strategies to improve customer satisfaction, increase sales, and enhance the overall shopping experience.
As a key member of our leadership team, you will be expected to collaborate closely with colleagues across various departments to achieve our business objectives. You will also be responsible for identifying areas for improvement and implementing changes to drive efficiency and effectiveness.
About the BenefitsAs a Retail Operations Manager at Marks and Spencer, you can expect a competitive salary range of £55,000 - £65,000 per annum, depending on experience. You will also enjoy a range of benefits, including:
- 20% colleague discount on M&S products and third-party brands
- Competitive holiday entitlement with extra days available to buy
- Discretionary bonus schemes based on personal objectives and business performance
- Defined Contribution Pension Scheme and Life Assurance
- Tailored induction and training programmes
- Perks and discounts via M&S Choices portal
- Industry-leading parental, adoption, and neonatal policies
- Wellbeing support including 24/7 Virtual GP and PAM Assist