Travel Operations Coordinator

3 weeks ago


Wembley, United Kingdom Star Tours LTD Full time
Job Title: Accounts and Operations Executive

Job Summary:

We are seeking a highly organized and detail-oriented Accounts and Operations Executive to join our team at Star Tours LTD. As a key member of our operations team, you will be responsible for ensuring the smooth execution of all travel-related products and services.

Key Responsibilities:

  • Manage and coordinate travel operations, including sales development, logistical and financial management, and daily operational management.
  • Sell travel products and tour packages, sourcing products and destinations to meet consumer demands for bespoke travel and sustainable tourism.
  • Negotiate and work with suppliers, both on B2B and B2C levels, to secure the best deals for our customers.
  • Manage, book, and cancel services for all travel-related products, ensuring seamless customer experiences.
  • Handle, book, and manage FIT travel and maintain accurate records.
  • Book and manage ground transportation and other modes, ensuring timely and efficient travel arrangements.
  • Work closely with other parts of the business to provide excellent customer service and support.
  • Prepare and maintain files for Tour Managers and tours, ensuring all necessary information is up-to-date and accurate.

Requirements:

  • Proven experience in travel operations, sales development, and logistical management.
  • Excellent communication and negotiation skills, with the ability to work with suppliers and customers effectively.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Proficiency in Microsoft Office Suite, particularly Excel, Word, PowerPoint, and Outlook.
  • Ability to work under pressure and adapt to changing circumstances.
  • Fluent English language skills, with excellent written and verbal communication skills.

Working Conditions:

  • Full-time, permanent position.
  • Monday to Friday, with occasional weekend work required.
  • Flexitime and weekend availability.

Location:

  • Wembley, HA9 6LL.

Language:

  • Fluent English.

Work Authorisation:

  • United Kingdom.


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