Travel Operations Coordinator
3 weeks ago
Job Summary:
We are seeking a highly organized and detail-oriented Accounts and Operations Executive to join our team at Star Tours LTD. As a key member of our operations team, you will be responsible for ensuring the smooth execution of all travel-related products and services.
Key Responsibilities:
- Manage and coordinate travel operations, including sales development, logistical and financial management, and daily operational management.
- Sell travel products and tour packages, sourcing products and destinations to meet consumer demands for bespoke travel and sustainable tourism.
- Negotiate and work with suppliers, both on B2B and B2C levels, to secure the best deals for our customers.
- Manage, book, and cancel services for all travel-related products, ensuring seamless customer experiences.
- Handle, book, and manage FIT travel and maintain accurate records.
- Book and manage ground transportation and other modes, ensuring timely and efficient travel arrangements.
- Work closely with other parts of the business to provide excellent customer service and support.
- Prepare and maintain files for Tour Managers and tours, ensuring all necessary information is up-to-date and accurate.
Requirements:
- Proven experience in travel operations, sales development, and logistical management.
- Excellent communication and negotiation skills, with the ability to work with suppliers and customers effectively.
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Proficiency in Microsoft Office Suite, particularly Excel, Word, PowerPoint, and Outlook.
- Ability to work under pressure and adapt to changing circumstances.
- Fluent English language skills, with excellent written and verbal communication skills.
Working Conditions:
- Full-time, permanent position.
- Monday to Friday, with occasional weekend work required.
- Flexitime and weekend availability.
Location:
- Wembley, HA9 6LL.
Language:
- Fluent English.
Work Authorisation:
- United Kingdom.
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