Hotel Communications Coordinator
22 hours ago
The Peninsula London is seeking a highly organized and communicative Hotel Communications Coordinator to join their team. As a key member of our team, you will be responsible for coordinating all aspects of hotel communications, including telephone calls, email inquiries, and guest feedback.
Responsibilities:
- Coordinating all aspects of hotel communications, including telephone calls, email inquiries, and guest feedback.
- Providing exceptional customer service to our guests, handling all telephone calls, and managing email inquiries.
- Working closely with the front desk and other departments to ensure seamless communication and coordination.
Requirements:
- Minimum 2 years experience in a customer-facing role, preferably in a hotel or hospitality environment.
- Excellent communication and interpersonal skills.
- Ability to work well under pressure and manage multiple tasks simultaneously.
- Knowledge of hotel systems and software applications.
- Flexibility to work a variety of shifts, including nights and weekends.
What We Offer:
- A competitive salary of £30,000 - £35,000 per annum.
- A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
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