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Hospitality Leadership Development Programme

1 month ago

London, Greater London, United Kingdom Dorchester Collection Full time
Position Overview

Embark on a unique opportunity to become a celebrated leader in the hospitality industry with the Dorchester Collection. Our Ultimate Leader Programme (ULP) offers a dynamic chance to fast-track your career and achieve a supervisory role upon completion. You'll work in one of our world-renowned hotels, supported by senior leaders, to develop technical and behavioural skills aligned with becoming a hospitality specialist.

During the programme, you'll gain exposure to an array of training materials delivered by our Learning & Development team, supported through our Dorchester Collection Learning Academy. You'll have the opportunity to work across our Dorchester Collection UK hotels, with options to be based in the town at The Dorchester or 45 Park Lane, in the country at Coworth Park, or a combination of both. You may also choose to take our extended 18-month programme based in the town and country with accommodation support provided.

What You'll Get

  • Complimentary stays, including breakfast, across the Dorchester Collection Hotels
  • 50% F&B discount at selected bars and restaurants within the Dorchester Collection
  • Vibrant social events that bring employees together, including Summer party and Winter Ball
  • Interest-free loan available to employees towards private tenancy deposits for securing their loan
  • Access to Occupational Health, Chiropodist, Osteopath, Eye Care cashback, CandaLife, Peppy Health, and many more, because we care about our employees
  • Amazing benefits, such as discounts in various high street and online shops, seasonal ticket loan, competitive Private Pension Scheme
  • Graduation celebration within the hotel
  • £1000 bonus when you recommend a friend
  • Free meals on duty and uniform dry-cleaning services

What You'll Do

  • Complete a 12-month or 18-month programme, depending on your choice, with two six-month or nine-month rotations in an operational department in our Food and Beverage outlets or Rooms division (Housekeeping, Guest Relations, and Front Office)
  • Curate individual guest experiences through your vibrant personality and expertise, as our guests trust that you are informed and able to enhance their experience
  • Connect with our Senior Leadership team through mentorship from the Executive Committee for networking, support, and guidance to become a legendary leader
  • Partner with our L&D team for regular 1-2-1, training, and workshops to develop you into a highly skilled leader to lead and motivate teams to deliver the ultimate guest experience
  • Participate in a variety of taskforce opportunities across Dorchester Collection and events, such as Chelsea Flower Show and Royal Ascot
  • Attend Finance and Revenue (budget and P&L), Sales, People & Culture, Corporate office, and guest experience sessions as learning is the forefront of each Dorchester Collection hotel
  • Work on specific industry and development projects, including a personal focus and business focus project
  • Attend a trip to Switzerland, where you will receive a Global Management Certificate in Leading and Embracing Organizational Change from Swiss Education Group
  • Work your way up from front-line to a supervisory role and graduate into a full-time permanent position at one of our three hotels

What You'll Bring

  • You will be a recent Hospitality & Tourism Graduate (or similar), with a keen passion for growing and developing within Hospitality
  • Our values of Passion, Personality, Respect, Working Together, and Creativity guide us each and every day. As a ULP, you'll have the opportunity to bring these to life and continue to create our legacy
  • Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic