Charity Shop Leadership Opportunity

4 weeks ago


Bristol, Bristol, United Kingdom PDSA Full time

About the Role

We are seeking a highly skilled and motivated individual to fill the position of Charity Shop Manager at PDSA. As a key member of our retail team, you will be responsible for managing our Kingswood retail shop, supervising a team of colleagues and volunteers, and championing the PDSA name and values.

Key Responsibilities

  • Lead the team to maximise profit by ensuring a great retail experience, strong brand messaging, efficient stock rotation, and good use of financial and competitor data.
  • Coach, recruit, and train a team, including volunteers, to be the best they can be, encouraging new ideas and ways of doing things.
  • Drive a culture of continuous improvement, constantly reviewing KPIs and performance data to gain insight into what works and what doesn't.

About You

We are looking for a passionate retailer with great leadership and mentoring skills, who has a proven track record of delivering objectives and profit targets. You will also be self-motivated, organised, enjoy working with people, and thrive on the opportunity to run your own shop.

About the Benefits

We offer a wide range of benefits, including flexible working options, 25 days holiday (excluding Bank Holidays) with the option to buy and sell up to 5 days per year, an additional Wellbeing Day, and a generous Auto-Enrolment pension and/or Contributory pension schemes available starting at an enhanced rate of 5% contributions up to 10%.

Why Work for PDSA?

We are committed to embedding a culture of diversity and inclusion within our teams, reflecting the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit.



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