Retail Shop Manager

3 weeks ago


Bristol, Bristol, United Kingdom St Peter's Hospice Full time

Key Responsibilities:

  • Delivering consistently high retail and customer service standards
  • Actively supporting and demonstrating our values through your role
  • Leading, coaching and managing staff and volunteers
  • To achieve and optimise sales and targets
  • To create and maintain a positive working environment for staff and volunteers
  • Promotion of diversity and gender rights

About Us: St Peter's Hospice is a leading charity organisation that relies heavily on our retail stores for fundraising. As a Retail Shop Manager, you will play a pivotal role in shaping the future of our retail operations.

Requirements:

  • Ideally, you will bring previous retail experience, gained at managerial / supervisory level
  • Commercial awareness and demonstrable experience of managing and leading a team; delivering outstanding customer service would be equally advantageous
  • A genuine interest in fashion and charity retail
  • Ability to earn trust, motivate, build rapport and provide leadership
  • High levels of organisation with a proactive approach
  • Open and adaptable to change and able to support others through it
  • IT literacy and numeracy skills. Using email systems and online resources; use and understand basic spreadsheet.


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