Charity Shop Leader

4 weeks ago


Bristol, Bristol, United Kingdom PDSA Full time
About the Role

We are seeking a highly skilled and motivated individual to fill the position of Charity Shop Manager at PDSA. As a key member of our retail team, you will be responsible for managing our Kingswood retail shop, supervising a team of colleagues and volunteers, and championing the PDSA name and values.

The successful candidate will have a proven track record of delivering objectives and profit targets, with a strong focus on customer service and team leadership. They will be passionate about PDSA and our mission to improve the lives of animals, and will be able to communicate this passion to our customers and colleagues.

Key Responsibilities
  • Manage the Kingswood retail shop, including supervising a team of colleagues and volunteers, and championing the PDSA name and values.
  • Deliver objectives and profit targets, with a strong focus on customer service and team leadership.
  • Coach, recruit, and train a team to be the best they can be, encouraging new ideas and ways of doing things.
  • Drive a culture of continuous improvement, constantly reviewing KPIs and performance data to gain insight into what works and what doesn't.
  • Be passionate about PDSA and raise awareness of what we do with every customer.
About You

We are looking for a highly skilled and motivated individual who is passionate about PDSA and our mission to improve the lives of animals. The successful candidate will have a proven track record of delivering objectives and profit targets, with a strong focus on customer service and team leadership.

They will be self-motivated, organised, and enjoy working with people, with a strong ability to communicate and lead a team. They will also be able to work independently, with minimal supervision, and be able to make decisions in a fast-paced environment.

About PDSA

PDSA is a leading animal welfare charity, dedicated to improving the lives of animals. We are passionate about providing high-quality care and services to animals in need, and we are committed to making a positive impact in our communities.

We offer a wide range of benefits to our employees, including flexible working options, 25 days holiday, and an additional wellbeing day. We also offer a generous pension scheme, life assurance policy, and employee assistance program.

If you are passionate about PDSA and our mission to improve the lives of animals, and you have the skills and experience we are looking for, we would love to hear from you. Please click the 'Apply Now' button to submit your application.



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