Sales and Customer Experience Manager

3 days ago


West Byfleet, Surrey, United Kingdom Nuffield Health Full time
Job Description

The Sales and Customer Experience Manager will play a critical role in driving sales growth and enhancing the overall member experience at our West Byfleet FWC. This position requires a charismatic and results-driven individual who can build strong relationships with members, identify opportunities for growth, and deliver exceptional customer service.

About the Position

This is a part-time role (8 hours per week), offering a competitive salary of up to £26,754.00 pro rata, plus sales commission. You will work closely with our management team to develop and implement strategies that drive sales growth, improve member engagement, and maintain high-quality standards.

Key Responsibilities
  • Identify and pursue sales opportunities, collaborating with colleagues to ensure seamless execution
  • Develop and implement strategies to enhance the member experience, driving loyalty and retention
  • Conduct regular tours for prospective new members, showcasing the benefits of our services
  • Work closely with colleagues to maintain quality standards, implementing improvements as needed
Requirements and Qualifications
  • Demonstrated sales experience in a customer-facing role, with a proven track record of success
  • Excellent communication and interpersonal skills, with a focus on building rapport with members
  • Able to work independently, prioritizing tasks effectively and meeting deadlines
  • Proven ability to drive sales growth, leveraging creativity and innovative thinking


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