Sales and Customer Experience Manager
3 days ago
The Sales and Customer Experience Manager will play a critical role in driving sales growth and enhancing the overall member experience at our West Byfleet FWC. This position requires a charismatic and results-driven individual who can build strong relationships with members, identify opportunities for growth, and deliver exceptional customer service.
About the PositionThis is a part-time role (8 hours per week), offering a competitive salary of up to £26,754.00 pro rata, plus sales commission. You will work closely with our management team to develop and implement strategies that drive sales growth, improve member engagement, and maintain high-quality standards.
Key Responsibilities- Identify and pursue sales opportunities, collaborating with colleagues to ensure seamless execution
- Develop and implement strategies to enhance the member experience, driving loyalty and retention
- Conduct regular tours for prospective new members, showcasing the benefits of our services
- Work closely with colleagues to maintain quality standards, implementing improvements as needed
- Demonstrated sales experience in a customer-facing role, with a proven track record of success
- Excellent communication and interpersonal skills, with a focus on building rapport with members
- Able to work independently, prioritizing tasks effectively and meeting deadlines
- Proven ability to drive sales growth, leveraging creativity and innovative thinking
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