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Assistant Store Manager

1 month ago

Telford, Telford and Wrekin, United Kingdom British Heart Foundation Full time
Store Management Opportunity

We are seeking an experienced Assistant Store Manager to join our team in Telford. As an Assistant Store Manager, you will support the Store Manager with the day-to-day running of the store and take full responsibility in their absence. Your key responsibilities will include:

  • Ensuring the highest standard of customer service
  • Achieving targets
  • Maintaining a high standard of visual merchandising
  • Maximising sales through physical and digital channels
  • Supporting with the recruitment and development of volunteers
  • Achieving expectations within campaign activities
  • Working with the manager to generate stock


Our stores are fast-paced and trade 7 days a week, requiring flexibility from our store teams to work weekends and bank holidays on a rota basis. Due to the volume of collections, deliveries, and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life-saving research.

What are we looking for?

We are looking for an individual with experience in a customer-facing role, supervisory experience, and a commercially driven approach to encourage new ideas. You should also have an inclusive approach to developing teams, a passion for delivering exceptional customer service, and achieving the highest retail standards. Results-driven, but with a recognition of the right result, right way.

Why join the British Heart Foundation?

We have a strong culture of internal progression and will actively support you to develop your career. Our generous staff benefits include 38 days annual leave, holistic support leave, Wagestream, enhanced family policies, 25% staff discount, health cash plan, access to a 24/7 Virtual GP, Employee Assistance Programme, pension with employer contribution, cycle to work scheme, and discounts with a range of retailers.