Store Operations Manager
1 week ago
At Pets at Home Group Plc, we're looking for an experienced retail professional to join our team as a Store Operations Manager in Telford. As a key member of our management team, you will be responsible for ensuring the smooth day-to-day operation of our store, driving sales and customer satisfaction.
About the RoleThis is a hands-on role that requires someone who is passionate about delivering exceptional results and has a proven track record of success in a supervisory or management capacity. You will be responsible for leading and developing your team, managing stock levels, maintaining store standards, and implementing initiatives to drive sales growth.
Key Responsibilities- Lead and develop a high-performing team to deliver exceptional customer service and achieve sales targets
- Manage stock levels, including ordering, receiving, and storing merchandise
- Maintain store standards, including visual merchandising and housekeeping
- Implement initiatives to drive sales growth, including promotional events and loyalty programs
To be successful in this role, you will need:
- A minimum of 6 months' experience in a supervisory or management capacity in the retail sector
- Excellent leadership and communication skills
- The ability to work flexibly, including evenings and weekends
- A passion for delivering exceptional results and a commitment to continuous learning and development
We offer a competitive salary, annual bonus, and a range of benefits, including:
- Competitive salary: £30,000 - £35,000 per annum
- Annual bonus: up to 20% of basic salary
- 28 days' paid annual leave (rising to 33 days after 2 years)
- Life assurance: 4 times annual salary
- Company pension contribution: 4%
- Colleague discount: 20% across the Group
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