Store Operations Manager

1 week ago


Telford, Telford and Wrekin, United Kingdom Pets at Home Group Plc Full time

At Pets at Home Group Plc, we're looking for an experienced retail professional to join our team as a Store Operations Manager in Telford. As a key member of our management team, you will be responsible for ensuring the smooth day-to-day operation of our store, driving sales and customer satisfaction.

About the Role

This is a hands-on role that requires someone who is passionate about delivering exceptional results and has a proven track record of success in a supervisory or management capacity. You will be responsible for leading and developing your team, managing stock levels, maintaining store standards, and implementing initiatives to drive sales growth.

Key Responsibilities
  • Lead and develop a high-performing team to deliver exceptional customer service and achieve sales targets
  • Manage stock levels, including ordering, receiving, and storing merchandise
  • Maintain store standards, including visual merchandising and housekeeping
  • Implement initiatives to drive sales growth, including promotional events and loyalty programs
Requirements

To be successful in this role, you will need:

  • A minimum of 6 months' experience in a supervisory or management capacity in the retail sector
  • Excellent leadership and communication skills
  • The ability to work flexibly, including evenings and weekends
  • A passion for delivering exceptional results and a commitment to continuous learning and development
Benefits

We offer a competitive salary, annual bonus, and a range of benefits, including:

  • Competitive salary: £30,000 - £35,000 per annum
  • Annual bonus: up to 20% of basic salary
  • 28 days' paid annual leave (rising to 33 days after 2 years)
  • Life assurance: 4 times annual salary
  • Company pension contribution: 4%
  • Colleague discount: 20% across the Group


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