Assistant Store Management Position

2 weeks ago


Telford, Telford and Wrekin, United Kingdom British Heart Foundation Full time
Store Management Assistant Role

Are you looking for a challenging and rewarding retail management position? We are seeking an Assistant Store Manager to join our team in Telford, working in our home and fashion store.

The ideal candidate will have experience in a customer-facing role and supervisory experience. You will be commercially driven, with an inclusive approach to developing teams and a passion for delivering exceptional customer service.

As an Assistant Store Manager, you will support the Store Manager with the day-to-day running of the store and take full responsibility in their absence. You will inspire and support staff and volunteers to deliver an excellent customer journey that reflects our values. This includes ensuring the highest standard of customer service, achieving targets, maintaining a high standard of visual merchandising, and maximising sales through physical and digital channels.

We are more than just a charity shop. At the British Heart Foundation, we offer a huge range of new and used quality furniture, clothing, jewellery, and more, available in store and online. We connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores, we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year.

As an Assistant Store Manager, you will be part of our team that helps fund lifesaving research for all heart and circulatory conditions. We are more ambitious and determined than ever – because the cures and treatments we need are in sight. You could be part of getting us there sooner.

In return for your hard work and dedication, we offer a range of benefits, including 38 days annual leave, holistic support leave, and enhanced family policies. You will also have access to a 24/7 Virtual GP and Employee Assistance Programme (EAP), as well as a pension with employer contribution of up to 10%.

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