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Branch Manager Assistant

2 months ago

West Drayton, Greater London, United Kingdom Windowstore Full time
Assistant Branch Manager Job Description

We are seeking a highly motivated and experienced Assistant Branch Manager to join our team at Window Store. As a key member of our branch management team, you will play a crucial role in driving sales and profitability, while providing exceptional customer service and support to our customers.

Key Responsibilities:
  • Assist the Branch Manager in achieving sales and profitability objectives
  • Drive sales and revenue growth through effective sales and marketing strategies
  • Provide exceptional customer service and support to customers
  • Assist in areas of sales, customer service, and stock control
  • Quoting and selling of PVC product range to customers
  • Manage cash, banking, and payment schemes in accordance with company procedure and policies
  • Liaise and utilise support from suppliers, merchandisers, and other partners as required
  • Report information on costs, sales, and business performance
  • Manage daily delivery and dispatch process and ensure correct routing
  • Ensure invoices, sales orders, and credit notes are entered onto the system within a set time frame
  • Maintain Health and Safety standards in line with current legislation
  • Maintain a high standard of cleanliness and tidiness throughout the branch
Requirements:
  • Excellent sales, communication, and organisational skills
  • Firm understanding of what makes for a superior customer experience
  • Self-motivated and driven
  • PC literate
  • Previous sales experience in a branch (Trade Counter) environment would be advantageous
  • Knowledge and experience within the UPVC window, cellular, and composite door or wider construction industries would be an advantage
  • A full UK driving licence is required
What We Offer:
  • We are a division of Epwin Group Plc, one of the UK's largest manufacturers and suppliers of PVC windows, doors, and fascia systems
  • Generous holiday plus service accrual
  • Cycle to work scheme