Store Manager
1 month ago
About the Role
We're looking for a talented Store Manager to join our team at Toolstation. As a Store Manager, you'll be responsible for leading a team of retail professionals to deliver exceptional customer service and drive sales through service.
Key Responsibilities
- Deliver great service: Ensure your team provides a great customer experience, delivering sales through service.
- Mucking in: Help the team get the job done. Check and unpack deliveries, open and close the branch, stock shelves, clean the branch, and put orders together.
- Inspiring: Encourage a positive mindset, build a culture of feedback, praise, and recognition.
- Asking questions and building relationships: Make sure your team gets the development they need, supporting future business growth and succession. Make sure your customers leave the branch with everything they need for the job.
- Leading: From the front, coach, motivate, and engage your team, creating a great place to work where engagement is key.
- Building a fun working environment: Maintain our great product availability and high branch standards, while making sure that your branch is somewhere everyone loves coming to work.
What You'll Bring
- Knowledge: Be proud of your track record in developing high-performing and engaged retail teams.
- Hard work and passion: Be dedicated to leading a team to deliver sales through superb customer service and amazing results.
- A love of teamwork: Be happy to muck in and get your hands dirty, and passionate about developing future leaders.
- Customer Focus: Ensure the customer remains at the heart of everything you do.
- Resilience: Have relentless determination to achieve results whatever the challenges, coaching your team to deliver.
- Flexibility: Be there when your team need you, understand priorities, and plan effectively.
- Yourself: Bring your whole self to work and let your true personality shine through.
What You'll Get
You'll find every opportunity to be yourself and to bring your personality and potential to work, plus so many more opportunities to take your career in retail wherever you want – up the ladder, across the business, or into another role in the Travis Perkins Group. And because we want to do our best for you, you'll be supported all the way with training and development – including access to our very own Toolstation Academy programmes.
Plus, you'll receive some of the best benefits in retail. So, as well as 22 days' holidays + Bank Holidays, company pension scheme, and life assurance, we offer a bonus scheme, cycle to work scheme, save and buy as you earn, 20% discounts across all Travis Perkins companies, financial education and support, recognition awards, and discounts at over 1000 other retailers.
Toolstation. The story so far.
We're one of Britain's fastest-growing multi-channel retailers of tools, accessories, and building supplies and an integral part of Travis Perkins plc. The trade, home improvers, and self-builders all trust us to deliver a lot more than tools. Our store expansion programme and the size and diversity of our Group, means we always have opportunities for ambitious people who want to grow with us.
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