Family Support Specialist

4 weeks ago

Ilford, Greater London, United Kingdom Barnardos Full time

Family Support Worker Opportunity

We are seeking a part-time Family Support Worker to work across our Family Hubs within Sandwell. This role offers a fantastic opportunity to become part of a passionate and committed team.

Key Responsibilities:

  • Plan and support delivery of targeted service elements, producing KPIs and outcomes.
  • Strengthen families in a trauma-informed way, promote resilience and self-care to prevent children and young people requiring more specialist and intensive support through high-quality and impactful direct work.
  • Support families to access universal services as appropriate.
  • Offer a range of other evidence-based interventions to support their work with families.
  • Complete and upload all relevant forms (risk assessments, consent, GDPR, CC registration form).
  • Work with the wider teams within the Family Hub Offer to meet the needs of the service across the borough.
  • Collaborate with agencies to strengthen the exit strategy to ensure sustainable change.
  • Capture the voice and experience of children and young people and utilise this to inform and develop service delivery.

Person Specification/Shortlisting Criteria:

  • Must have access to own vehicle due to the nature of the role.
  • Minimum NVQ level 3 or equivalent qualification in a relevant field.
  • Efficient at managing workload and prioritising tasks/ability to multi-task.
  • Good communication skills and ability to form strong partnership links.
  • Driven, passionate, and flexible in offering families a high-quality service.
  • Secure knowledge and confidence to recognise and respond to safeguarding concerns and issues.
  • Ability to collate and analyse information to produce high-quality assessments, action plans, and reports.

About the Service – Sandwell Family Hubs

Family hubs are a place-based way of joining up locally in the planning and delivery of family services. They bring services together to improve access, improve the connections between families, professionals, services, and providers, and put relationships at the heart of family support. The Family Support Workers hold a caseload and meet with families on a regular basis providing a package of needs-led intervention, utilising the Outcome Star. Our aim is to empower families with new knowledge and skills, while also building resilience and providing essential emotional and practical support.

Service Delivery:

The service will provide a range of quality services for families, locally designed for the 6 town areas of the Borough, divided into 3 areas:

Cluster A - Oldbury, Smethwick

Cluster B - Tipton, Rowley Regis

Cluster C - Wednesbury and West Bromwich

Contract Details:

This contract has a permanent status, subject to funding currently to 31.03.2026. Please note that this post is subject to funding and may be subject to a redundancy consultation or a TUPE arrangement if funding is not extended further.

Benefits:

Barnardo's offers a range of benefits, including:

  • 26 days annual leave plus bank holidays, increasing after 5 years service.
  • The ability to buy up to another 5 days annual leave via our HolidayPlus scheme.
  • A host of family-friendly leave options, including company maternity, paternity, and adoption pay.
  • Service-related sick pay from day 1.
  • Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's.
  • Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension.
  • Cycle2work scheme.
  • Interest-free season ticket loans.
  • Discounts and cashback from high street shops, including major supermarkets, cinemas, gyms, leisure/theme parks, holidays, and more via our Benefit Portal.
  • 20% discount at Barnardo's stores.
  • Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy, etc.
  • Free access to a round-the-clock employee assistance program for advice and support.
  • Access to Barnardo's Learning and Development offer.

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