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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Sales Representative
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Sales Representative
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Falkirk, Falkirk, United Kingdom Virgin Media Full timeAbout the RoleWe are seeking a highly motivated and driven individual to join our Field Sales Representatives team as a Sales Representative. As the face of our brand, you will be the first point of contact for residents delivering excellent service and selling our products to bring new customers to Virgin Media O2.Key ResponsibilitiesMeet with prospective...
Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Consultant. As a key member of our Stores Network, you will be responsible for delivering exceptional customer service and providing a heartfelt experience to our customers.
Key Responsibilities- Welcome and engage with customers, providing a warm and welcoming experience
- Help customers navigate our digital services, educating them on the benefits and guiding them through the process
- Resolve customer queries and concerns in a timely and professional manner
- Build strong relationships with customers, understanding their needs and providing tailored solutions
- Collaborate with colleagues across the Stores and Digital Experience Centre to ensure seamless customer experiences
- Represent Virgin Money as an ambassador, promoting our brand and values in the local community
- Experience in a customer-facing role, with a passion for delivering exceptional service
- Strong communication and interpersonal skills, with the ability to build rapport with diverse personalities
- Flexibility and adaptability, with a willingness to learn and develop new skills
- A keen interest in digital technology and a desire to stay up-to-date with industry trends
- Ability to work collaboratively as part of a team, with a focus on achieving collective goals
- A competitive salary and benefits package, including a market-leading pension and private medical cover
- Opportunities for career development and growth, with a focus on employee well-being and engagement
- A dynamic and inclusive work environment, with a commitment to diversity and inclusion
- The chance to work with a leading digital bank, making a real difference in people's lives