Security Officer
18 hours ago
This role is crucial in supporting our retailers' success by increasing footfall and spend. As a Security Officer, you will be accountable to the security manager for delivering exceptional security services within the site.
Key Responsibilities:- Centre Patrols: Regularly patrol the centre, following the security assignment instructions, and proactively addressing any security concerns.
- Incident Response: Respond promptly to all security incidents and events, ensuring a timely and effective resolution.
- Customer Service: Provide excellent customer service, being proactive in assisting visitors and offering help wherever possible.
- Incident Management: Manage all incidents in accordance with company and centre policies and procedures.
- Collaboration: Liaise with the security manager, reacting to incidents, and ensuring colleagues are briefed and supported.
- Emergency Response: Efficiently and effectively deal with emergencies, including fire and bomb scares, keeping the onsite team and client informed.
- Monitoring and Reporting: Monitor and log suspect individuals, reporting incidents in line with company and centre policies.
- Support and Maintenance: Assist third-party contractors/visitors, ensuring adherence to all company and centre procedures/policies, and manage centre records/reference materials.
- Reporting and Audits: Report any event detrimental to the provision of security to the security team leader/security manager, and support the security manager with internal/external audits.
- Flexibility: Demonstrate a flexible and can-do attitude, with the ability to attend work in line with shift patterns and be flexible with shift start and finish times.
Essential Requirements:
- Front Line SIA licence.
Desirable Requirements:
- CCTV SIA licence.
Working Hours: 40 Hrs Shift Pattern of 4 on 4 off.
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