Store Operations Manager

4 weeks ago


Gloucester, Gloucestershire, United Kingdom Tesco Full time
About the Role

We are seeking a highly skilled and motivated Shift Leader to join our team at Tesco. As a Shift Leader, you will be responsible for overseeing the store operations, ensuring a smooth and efficient customer experience, and leading a team of colleagues to achieve exceptional results.

Key Responsibilities

* Coordinate store operations to deliver an easy and fuss-free shopping experience for customers
* Support colleagues in achieving daily priorities and take regular breaks
* Open and close the store, ensuring all decisions made are right for everyone's safety
* Be the go-to person for colleagues in the absence of a manager for day-to-day queries
* Maintain a clean, tidy, and well-presented store
* Support managers in coordinating seasonal, community, and charity events
* Contribute to a great team atmosphere, inclusive of everyone
* Provide great customer service, listening to customers and putting them first in everything you do
* Keep the team well-informed and up to speed on any communications, changes, or updates

What We Offer

* A competitive rate of pay, starting from £14.28 an hour, with increases to £15.41 for stores inside the M25
* A minimum of 16 guaranteed hours per week, with opportunities to work fewer hours if desired
* A supportive and inclusive work environment, with opportunities for career development and growth
* A range of benefits, including holiday pay, flexible working, and access to free wellbeing services

About Us

Tesco is a leading retailer committed to serving our customers, communities, and planet a little better every day. We are proud to be a Disability Confident Leader and are committed to providing a fully inclusive and accessible recruitment process. We welcome chats about flexible working and are committed to supporting our colleagues in achieving a healthy work-life balance.

Requirements

* Be a great role model, providing thoughtful customer service that ensures every customer's needs are met
* Build strong, long-lasting relationships with colleagues to create a positive and inclusive team atmosphere
* Be a clear communicator, comfortable with using a variety of methods to keep the team well-informed and up to date
* Be comfortable taking the lead and overseeing the store in the absence of a manager
* Be a good decision maker, flexible in the way you think, and comfortable handling change to ensure everything we do is right for customers and colleagues
* Be motivating, inspiring the team to deliver beyond expectations

Why Join Us?

Tesco is a great place to work, with a range of benefits and opportunities for career development and growth. We are committed to supporting our colleagues in achieving a healthy work-life balance and are proud to be a Disability Confident Leader. We welcome chats about flexible working and are committed to providing a fully inclusive and accessible recruitment process.

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