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Guest Service Team Lead

2 months ago


Milton Keynes, Milton Keynes, United Kingdom Rapport Guest Services Full time
{"Role Overview

As a Guest Service Supervisor at Rapport Guest Services, you will be responsible for leading and managing the Guest Service Team to deliver exceptional customer experiences.

Key Responsibilities

* Lead and manage the Guest Service Team to ensure seamless delivery of guest services
* Develop and implement strategies to enhance guest satisfaction and loyalty
* Collaborate with other departments to ensure effective communication and coordination
* Identify and address guest complaints and concerns in a timely and professional manner
* Provide coaching and training to team members to improve their skills and performance

Ideal Candidate

* Possesses excellent leadership and communication skills
* Has a strong customer service background and experience in managing teams
* Is able to work in a fast-paced environment and adapt to changing priorities
* Is passionate about delivering exceptional guest experiences and exceeding customer expectations

What We Offer

* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance

If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.

Apply now to join our team and take your career to the next level"}