Hotel Operations Manager

7 days ago


Woking, Surrey, United Kingdom undisclosed Full time

Unleash Your Potential as a Conference and Banqueting Manager


At our esteemed hotel, we are seeking a skilled Conference and Banqueting Manager to oversee all aspects of Conference and Banqueting operations. As a key member of our team, you will be responsible for delivering an exceptional guest experience, ensuring compliance with brand standards, and providing effective leadership to the Conference and Banqueting teams.


Key Responsibilities:



  • Oversee and manage all Conference and Banqueting operations to deliver an exceptional guest experience
  • Ensure compliance with brand standards and hotel policies
  • Aware of industry trends and propose innovative ideas to enhance the range and quality of Conference and Banqueting services
  • Set achievable budgets and short- and long-term functional goals for the Conference and Banqueting teams
  • Provide effective leadership to the Conference and Banqueting teams to ensure targets are met and exceeded
  • Manage staff performance issues in compliance with company policies and procedures
  • Recruit, manage, train, and develop the Front Office team

Requirements:



  • Strong knowledge of hotel/leisure/service sector operations
  • Record of success in Conference and Beverage, specifically the ability to deliver profit, control costs, and build customer loyalty
  • Conference and Events Operations experience in a managerial position in a hotel/Events Centre or similar

What We Offer:



  • Competitive salary and benefits package
  • Uniform provided and laundered
  • Free and healthy meals when on duty
  • Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
  • Team Member Referral Program
  • High street discounts
  • Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
  • Discounted dental and health cover
  • Travel: We encourage green travel to work as a positive impact on the environment and your community

Find out more about our hotel and our commitment to sustainability at Hilton


Apply Today:



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