Auditor - Compliance Specialist

3 days ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom FJN Recruitment Solutions Full time

We are excited to be working with a large, independent financial services company who through continued success, have created two brand new positions in the business for someone to join them as a Compliance Auditor in their office.

The Compliance Auditor's primary focus is to ensure that all staff and associated companies work within regulatory guidelines and best practices set out by the Financial Conduct Authority (FCA) and that support is provided to everyone.

• Complete audits on every area of the business
• Create reports as feedback
• Develop processes to ensure the customer journey is as smooth as possible
• Manage expressions of dissatisfaction and complaints before they have to be escalated
• Support colleagues in building relationships with the company's clients, encouraging open, regular meetings

Required Skills/Personal Attributes:

• Proficient in Excel, PowerPoint, and Microsoft Outlook
• Excellent time management and organisational skills and the ability to work in a fast-paced environment
• Detail oriented with strong analytical, problem-solving skills
• Exceptional verbal and written communication and presentation skills
• Highly motivated with a strong work ethic; able to work independently and with minimal supervision or collaboratively as a key member of a team
• Customer service focused


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